Refund Policy

Effective September 30, 2026

This covers two different things: a shop's Apparel Logic plan, and orders customers place with a shop.

Apparel Logic plans (for shops)

  • Try it free first. Every new shop gets 14 days free, with no card charged.
  • Cancel anytime from Billing. Cancelling stops the next charge, and you keep full access until the end of the period you already paid for.
  • No refunds for monthly or yearly payments, including partly used periods, unused time, or unused staff seats.
  • If you were charged by mistake — for example, charged twice — email support@apparel-logic.com and we will put it right.
  • This doesn't limit any refund right the law gives you that can't be waived.

Garment and team store orders (for customers)

When you order apparel through a shop's link, team store or storefront, you are buying from that shop. Apparel Logic provides the shop's software and never receives your payment. Refunds, returns, exchanges and misprints are handled by the shop under its own policy — contact the shop directly. Custom items made with names, numbers or artwork are often not returnable, so check sizes and spellings before you submit.

Questions about this policy: support@apparel-logic.com.

Refund Policy — Apparel Logic · Apparel Logic